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Thread: edit a message cannot be saved

  1. #1

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    edit a message cannot be saved

    Alastair

    Due to my eyesight problem, I have had occasions to 'EDIT' the message. Yes I carry out the EDIT, but the 'SAVE' does NOT WORK. The screen does not change even after waiting 5 minutes.

    There is no problem for the normal 'SAVE MESSAGE' option.

    Could this be fixed please.

    Ranald

  2. #2
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    Re: edit a message cannot be saved

    Not sure how that can be fixed Ranald as I can edit a message just fine and then save it ok. In fact I have to edit the newsletter each week as when I copy it a lot of the formatting isn't taken so I need to edit it for it to look reasonable.

    You might look at doing the message in Notepad and then copy and paste it in. I have done that myself.

    Alastair

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  4. #3

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    Re: edit a message cannot be saved

    Hi Alastair, I'll try once more.

    Ranald

  5. #4

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    Re: edit a message cannot be saved

    Hi Alastair, it still does not save, so in future I will try your advice to use Note Pad first.

    Ranald

  6. #5
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    Re: edit a message cannot be saved

    Sorry Ranald... not trying to be unhelpful here but but if others can edit and save then I have no idea what we can do on our end to fix your problem.

    I know Hugh had a problem in uploading graphics but others could do so. That's yet another one I don't know how to fix.

    Alastair

  7. #6

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    Re: edit a message cannot be saved

    Thanks for the message Alastair.

    I have a new computer awaiting help in moving all things over from to old one.

    So I may see if I can 'do' a save on the new machine, subject to web access being installed.

    I will let you know the result, but it may be some time before a test can be carried out.

    Ranald

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